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Service

About Product Warranty

We offer 1 to 3 years warranty since the date of shipment.Bonsen Electronics Limited's Service

Detail Warranty Terms

1. Under the terms of this warranty, if the product has a failure occurs under normal usage within warranty period, we will provide free maintenance service based on the proof-documents and invoice(copy) of failure product.
2. We will provide paid maintenance service by under conditions within warranty.
(1) Failure or damage due to force majeure.
(2) Failure or damage due to transport or unloading.
(3) Failure or damage due to incorrectly usage or fail to comply with the User's Guide and Caution.
(4) Failure or damage due to demolition, repair, alteration without Manufacturer's authorization.
3. Please deliver the failure product by original packing for maintenance service, we will not be responsible for any failure or damage in transportation if customer use non-original packing or improper packing.
4. We reserves the right for final explanation of aforesaid terms.

Caution

We will not be responsible for any other failure or damage by incorrectly usage.